Privacy Policy for ProWheelXR Assist Application
Last updated: 1.02.2025
1. Introduction
Your privacy is important to us. This Privacy Policy explains how the ProWheelXR Assist Application ("the App") collects, uses, and processes your personal data in compliance with applicable data protection laws, including:
The General Data Protection Regulation (GDPR) for the European Economic Area (EEA).
The UK GDPR for the United Kingdom.
The California Consumer Privacy Act (CCPA) for the United States.
By using our App, you agree to the collection and use of your information in accordance with this Privacy Policy.
2. Data We Collect
We may collect and process the following categories of data when you use our App:
Personal Data: Information such as your name, email address, and any other identifying information you choose to provide.
Technical Data: Device information, including your device type, operating system, IP address, unique device identifiers, and application logs.
Usage Data: Details about how you interact with our App, such as feature usage, session duration, in-app navigation, and preferences.
Location Data: If you choose to enable location services, we may collect and process data about your location to provide enhanced functionality.
3. How We Use Your Data
We use your personal data for various purposes, including:
Providing and Managing the App: To ensure that the App functions correctly and to deliver the services you request.
Improving User Experience: To analyze usage trends and enhance the App’s functionality and overall user experience.
Personalization: To customize your experience within the App based on your preferences and usage patterns.
Communications: To send you updates, promotional materials, or other information that may be of interest, where permitted by law.
Legal Compliance and Security: To monitor and secure the App, ensure compliance with legal obligations, and protect against fraud or abuse.
4. Legal Basis for Processing (GDPR and UK GDPR)
For users in the EEA and the UK, the legal basis for processing your data includes:
Consent: When you have provided clear consent for us to process your data.
Contract: When processing is necessary to fulfill our contractual obligations.
Legitimate Interests: When processing is required for our business needs, provided it does not override your rights.
Legal Obligation: When processing is necessary to comply with the law.
5. Your Rights (GDPR, UK GDPR, and CCPA)
Depending on your location, you may have the following rights regarding your personal data:
Access: Request access to the personal data we hold about you.
Correction: Request corrections to any inaccurate or incomplete data.
Erasure: Request deletion of your personal data (right to be forgotten).
Portability: Request a copy of your data in a portable format.
Restriction: Request limitations on the processing of your data under certain conditions.
Objection: Object to the processing of your data, including for direct marketing purposes.
Do Not Sell My Personal Information (CCPA): For California residents, the right to opt-out of the sale of your personal data.
6. Tracking Technologies and Identifiers
In the context of our App, we may use tracking technologies and persistent identifiers (such as device IDs) to:
Enhance Functionality: Improve and personalize your experience within the App.
Analyze Performance: Collect data regarding app usage and performance for troubleshooting and improvements.
Deliver Relevant Content: Provide tailored content or advertisements based on your interactions with the App.
You can manage certain tracking settings within your device’s operating system or within the App’s settings. Please note that disabling these technologies may impact your experience with the App.
7. Sharing and Transfers of Data
We may share your data with third parties only in the following circumstances:
Service Providers: With trusted third-party service providers who support our App’s operations, such as hosting, analytics, or customer support.


Legal Compliance: When required to do so by law or in response to lawful requests from public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the relevant third party.
For any international data transfers, we ensure compliance with applicable data protection laws by implementing appropriate safeguards, such as Standard Contractual Clauses (SCCs).
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, it will be securely deleted or anonymized.
9. Security Measures
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While we strive to safeguard your information, please note that no method of transmission over the internet or electronic storage is 100% secure.
10. Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in legal requirements or our practices. The updated policy will be posted within the App, and significant changes will be communicated as required by law. We encourage you to review this policy periodically.



Note: This Privacy Policy is designed to help ensure compliance with data protection laws in the EEA, UK, and the United States. For tailored legal advice or if you have any specific concerns, please consult a legal professional.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: support@prowheelxr.com
C/O Esdg Accountancy Ltd, 44 Royal Parade Mews, London, United Kingdom, SE3 0TN
PRO WHEEL XR LIMITED